Flowers Islington Accessibility Statement

Our Commitment to Accessibility at Flowers Islington

At Flowers Islington, we strongly believe that everyone deserves to experience the beauty and convenience of ordering flowers online, regardless of their individual abilities. Our mission is to make sure that every customer in Islington can access, navigate, and enjoy our online flower ordering experience easily and efficiently. This accessibility statement outlines the measures we have taken to ensure our platform is user-friendly and inclusive for all visitors.

WCAG 2.1 AA Compliance

Flowers Islington is committed to adhering to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These internationally recognised standards ensure that our website offers both robust accessibility features and a high level of usability for all individuals. By following these guidelines, we are able to provide an inclusive experience that addresses the diverse needs of our community.

Screen Reader Compatibility

To support visitors who use assistive technologies, our website is carefully designed to function seamlessly with popular screen readers. Content is structured using proper semantic HTML tags, ensuring it is presented logically and clearly. We prioritise meaningful alternative text for images and ensure all functional elements, such as forms and buttons, are properly labelled. This makes it easier for people with visual impairments or reading difficulties to navigate Flowers Islington online, transforming the flower ordering process into a smooth and enjoyable experience.

High Contrast and Readable Design

Our website features a high contrast design and clear fonts to maximise legibility for everyone, including people with low vision. We aim to present text and visuals in a way that minimises eye strain and improves understanding. Colour choices and contrast ratios are selected to meet or exceed accessibility standards, helping all customers quickly find the flowers they love and place orders with confidence.

Ordering Flowers Online Made Easy in Islington

We understand that accessibility is essential to deliver excellent customer service in Islington. Our online platform is developed so that customers of all abilities can browse our flower selection, find information about each bouquet, and place orders easily. Features such as simple navigation, accessible forms, and clear calls to action are built-in to make your journey from browsing to purchase as convenient as possible. Whether you are ordering flowers for a special occasion or simply want to brighten someone's day, our website ensures everyone can enjoy the process without barriers.

We Welcome Your Accessibility Feedback

Flowers Islington continually works to improve the accessibility of our online services. We welcome feedback from all customers to help us enhance our platform further. If you encounter any accessibility barriers or have suggestions on how we can improve your experience, please reach out to our team using the contact details provided on our website. Your input is highly valued in our ongoing mission to ensure an inclusive and welcoming service for everyone in Islington.

Continuous Improvement

Our goal is to provide a digital space that reflects our commitment to all our customers, now and in the future. As new technologies and standards emerge, we are dedicated to updating our website so that it remains accessible and easy to use. Thank you for placing your trust in Flowers Islington. We look forward to serving you and continuing to make flowers accessible to everyone in the Islington community.